Archives
Overview
October 2008
September 2008
August 2008
July 2008
Online Strategies Summer 2008
June 2008
May 2008
Online Strategies Spring 2008
April 2008
March 2008
February 2008
January 2008
Online Strategies Winter 2008
December 2007
November 2007
Online Strategies Fall 2007
October 2007
September 2007
August 2007
Online Strategies Summer 2007
July 2007
June 2007
Perspective: Europe 2007
May 2007
April 2007
Perspective: Asia 2007
March 2007
February 2007
January 2007
Perspective Latin America 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
Perspective Europe 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004

A Bad Penny Always Turns Up

There's an old saying that "a bad penny always turns up" and here at the ERA Annual Convention, it's no different. Every conventioneer has one--that person who follows your every footstep throughout the show. They're there when you go to check into the hotel--on every elevator you step onto--at every turn that person haunts you. I'm speaking, of course, about your trade show Bad Penny. Now ERA is all about networking and meeting new people, but the problem with Bad Pennies is they usually want to sell you something you have absolutely no need for and no matter how direct you are, the Bad Penny thinks you're the one who just doesn't get it.

Consequently, Bad Pennies keep trying to restate their value proposition in an attempt to get through to your apparent thick skull. So, how do you shake a Bad Penny?

The easiest response is the fake cellular telephone call. At the first sight of impending Bad Penny communication, withdraw your cell phone and pretend you're on a very important call. For greatest effect, cover your free ear and nod aggressively. If this fails to work, try the hapless shrug or, if you're uninterested in niceties, simply bat the air with the "not now" wave, and hope that the phone doesn't ring in the middle of the "call."

Since a Bad Penny tends to follow you from show to show, eluding your Bad Penny may require advance planning. This is why you should consider recruiting an Escape Buddy. A simple, predetermined signal--such as hand to elbow, a pull on the right ear, followed by the prayer sign--will tell your Escape Buddy that their services are needed immediately. The Buddy then approaches tapping their watch and mumbling about "that thing" you're late for and you've got an easy out. Just make sure that the "thing" isn't playing blackjack within a 50-foot perimeter or anything less than a 15-minute buffer. Bad Pennies tend to split face cards.

As a last resort, there is always the dash to the bathroom, although the dilemma presented by this scenario is that if you announce where you are headed, the Bad Penny is just as likely to invite themselves along with the rejoinder, "I need to go too." Ditto on, "Excuse me. I'm going to get another drink." You'll need one.

I remember my first Bad Penny encounter. I was sitting in the back of a shuttle on the way to an industry event when I became acutely aware of someone out of my peripheral vision fixated like a dachshund on a mole hole. Later that week, as I sat on a hotel bed across from PowerPoint slide number 172 of the Penny's presentation, I pondered that old maxim about no karmic debt going unpaid and vowed to be nicer to people. Then I remembered: that's how I got into this mess.

Rick Petry, a partner with Downstream, is a consultant to the direct marketing industry. He can be reached via e-mail at rick.petry@downstream.com.

 

Copyright © 2008 Electronic Retailer. All rights reserved. Privacy Policy | Subscriber Services
Powered by MindFire