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Table of Contents

Features
Going the Distance
ERA Chairman Edwin Garrubbo talks about the next chapter for the Association that includes a new mission and vision, while former ERA President and CEO Barbara Tulipane.
By Vitisia Paynich and Gina Mullins-Cohen

The Tools to Build a Brand
Positec Power Tool Group reveals how it used DRTV to expand from a Chinese manufacturing company to a growing lawncare and power tool label in North America.
By David Lustig

The Art of the Offer
How do you entice more customers to buy your goods and services? Make ‘em an offer they can’t refuse, of course. That’s if you can master the steps.
By Jack Gordon

ERA Section
Annual Convention Preview
The 2008 ERA Annual Convention is going to rock!
By Peter Koeppel

ERA Finance Committee
My experience as treasure of ERA
By Lee Swanson

Columns
Editor’s Perspective
By Vitisia Paynich

Marketing Methods
Measuring Audience Engagement
by Peter Koeppel

Rick Petry
Into Thin Air
by Rick Petry

Channel Crossings
DRTV
Don’t Count Out Paid Programming
by Rob Medved

Radio
Radio’s ROI Edge Over TV
by Larry Gorick

Production
The Rollercoaster Ride fo Direct Response Production!
by Kirk R. Gross

Online
Understanding Customer’s Digital Mood
by Charles Nicholls

Fulfillment
Ship or Die!
by Eric Nelson

Alternative Payment
Looking at Alternative Payment
by Theodore Svoronos