Funky Philosophy
Business guru, academic and “Funky Business” co-author Dr. Jonas Ridderstråle discusses today’s corporate culter, how the internet makes for tighter competition and how differentiation is the true key to long-term success.
By Jack Gordon

European e-commerce
To understand the dynamics of European Internet retailing, one needs to take a closer look at the many disparate markets that collectively drive the region’s e-commerce
By Tom Dellner

Fit for Print
Contrary to popular industry buzz, print media is alive, well, practical–and perhaps more effective than ever.
By Patrick Cauley

ERA: Working for You
In response to ERA’s strategic goals of increasing its benefits for retailers and marketers, the association is developing new and compelling programs, as well as enhancing its current offerings.
By Sieglinde Friedman

Legal File
European Supplement Regulation
By Jeffrey D. Knowles and Todd Healpern

Online Strategies
Usability: Your Site’s Foundation
By Aaron Kahlow

Ask the Expert
The Low-down on Vanity Numbers
By Timothy R. Hawthorne

Marketing Methods
Will Joost Change the Way We View TV?
By Peter Koeppel

Tools of the Trade
The Web-to-TV Connection
By Carl Langrock

Per Inquiry
The Good Old Days
By Rick Petry

DRTV
Video-based Advertising
By Gene Silverman

Radio
Adding Per Inquiry Radio to Your TV Campaign
By Bill Sullivan

Customer Care
Integrated Customer Contact Management Strategies
By Shari Altman

Global Outlook: Latin America
The Drive to Retail in Latin America is Gaining Speed
By Stan Bruckheim