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Table of Contents

Features
Project Greensburg
Discover Communications’ Eileen O’Neill talks about launching Planet Green and teaming with Leonardo DiCaprio on a new TV documentary series that chronicles how one Kansas town is rebuilding in a more environmentally sound way.
By Vitisia Paynich

Getting the Most Out of Your Fulfillment Company
Do you just throw your DR products over the fence to the “shipping outfit?” No, no, no! Here are six ways to take advantage of a quality fulfillment center.
By Jack Gordon

Marketing Judo
How to beat knock-off artists by mastering and deflecting their techniques, Part 1
By Anthony Sziklai


ERA Section
Behavioral Marketing
Is behavioral advertising like “1981″? Certainly not for those in 1984!
By Barbara Tulipane.

ERA Europe
ERA Europe Conference
By Robert Logie

ERA’s Asia Pavilion
Learn how to do business in Asia
By Sieglinde Friedman

Government Affairs
Bill’s notes from the Hill
By Bill McClellan

ERA Keynote
Retailers rock and ERA is playing your tune
By Sieglinde Friedman and Karla Kelly

ERA Marketing
Mastering the marketing mix
By Tom Quash

Columns
Editor’s Perspective

Online Strategies
Will Widgets Work?
By Aaron Kahlow

Legal Notes
Don’t Get Buried by Organic Claims
By Jeffrey D. Knowles and Todd Halpern

Marketing Methods
What It Means to “Go Green”
By Peter Koeppel

Rick Petry
Pimp Nation

Channel Crossings
Legal
Competitor-Versus-Competitor
False Advertising Litigation
By Greg Sater

DRTV
The Uncertainty Principle
By Dan Zifkin

Mobile
Leveraging “The Mobile Imperative”
By David Gould

Retail
Wired to Shop
By Randi Barshack

Site Search
Delivering a Better Customer
Experience for No Money
By Dr. Shaun Ryan

Management
Loyalty Equals Longevity
By Hal Altman