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Table of Contents

Features

A Method to Their Madness
A quirky corporate culture and innovative, yet off-the-wall marketing strategies have helped Moosejaw Mountaineering build a cult-like following. The next mountain to climb? Mobile.
By Tom Dellner

The Finishing Touch
Selling even a “sure-fire” product requires both insight and instinct. For IdeaVillage, making a product line for facial hair removal success meant retooling the marketing message and appealing to the genuine needs of the female consumer.
By David Lustig

Searching for Sales
The search feature on an e-commerce site can be a retailer’s best sales tool–or waste of the shopper’s time. Here’s the difference.
By Jack Gordon


ERA Section
A Message From ERA’s President and CEO
The Power of Planning
By Barbara Tulipane

eRetailer Summit
ERA Launches First eRetailer Summit
By Karla Kelly

Educational Offerings
Reaching Your Customers – Solutions and Tools
By Sieglinde Friedman

ERA Member Benefits
Membership Benefits the Retailer
By Robin Greenspan

Streamlined Sales Tax
It’s Not Fair
By Bill McClellan

ER LiveEdit Lab
Embracing the Readership: Electronic Retailer Launches Blog and LiveEdit Lab
By Pat Cauley

Columns
Editor’s Perspective
By Vitisia Paynich

Guest Outlook
DRTV: A Look at the Top Trends in 2007
By Stephanie Fiala, Steven Morvay and Shani Reardon

Online Strategies
Online Marketing’s Top 10 Challenges for 2008
By Aaron Kahlow

Marketing Methods
Are American Consumers Tapped Out?
By Peter Koeppel

Rick Petry
Permission Slip


Channel Crossings
Legal
Do Not Call or the FTC May be Calling You!
By Linda Goldstein

DRTV
DRTV Advertising: Winning With Websites
By Robert Yallen

Production
Effective DRTV Creative Demands Innovation, Not Imitation
By Ava Seavey

Radio
Integrating DRTV and DR Radio
By Jeff Small and Brett Astor

Mobile
M-commerce: The Time to Move is Now
By Kristine Szarkowitz

Retail
PCI Compliance: Why POS Systems Make Retailers Vulnerable
By Bob Vieraitis

Telemarketing
Maximizing ROI With On-Demand Virtual Call Centers
By Matt Fisher

Online
Affiliate Networks: CDA vs. Traditional
By Kristopher B. Jones

U.S. Hispanic
U.S. Hispanic Market: DRTV’s Final Frontier
By Steven Daerr